Enabling/Disabling Users

Disabling Users

Disabling a user blocks them from using the iEnterprise Mobile™ application. This can be useful for temporarily disabling a device without having to clear the data stored on it.

For example, if a user has left the device somewhere and is collecting it at a later time, you can prevent anyone from accessing the information held within iEnterprise Mobile™. Disabled users are identified in the Users Page as a disabled link appears next to their name.

To disable devices, use the following procedure from the Users page:

1. Click on the check box to the left of each user you wish to disable.
2. Move the cursor over the Users button below the table to display a pop up menu.
3. Select Disable from the pop up menu.
4. Select Yes to confirm in the dialog box that appears.
5. The message User(s) successfully disabled is displayed at the top of the screen.

Enabling Users

Users are automatically enabled when creating a new user. To enable a user that has previously been disabled, there are two procedures that can be used:

1. Select the check box next to each user that you want to enable, click Users, Enable. Select Yes to confirm in the dialog box that appears.
2. Click the Disabled link next to a user that you want to enable. Select Yes to confirm in the dialog box that appears.
3. The message User(s) successfully enabled is displayed at the top of the screen.