Removing Users

Removing a user will delete the record from the Admin application and delete all data associated with that user from the iEnterprise Mobile™ server. Before removing a user, it is recommended that you clear all configuration and device data first.

Information on how to clear this information is found in Clearing the CAD and Device Data.

A device (PIN) cannot have more than one user associated with it. If a device has been activated by a user previously, that user must be removed in the Admin application before the new user can activate.

To remove one or more users, use the following procedure from the Users page:

1. Click on the check box to the left of each user you wish to remove.
2. Move the cursor over the Users button below the table to display a pop up menu.
3. Select Remove from the pop up menu.
4. Enter the admin password to confirm deletion when requested.
5. The message User(s) successfully removed is displayed at the top of the screen.