iEnterprise Mobileā„¢ Information Summary

Use the following procedure to view summary information about the users and modules currently associated with the iEnterprise Mobile™ server:

  1. Start the Admin application.
  2. Click Administrator, then About in the Navigation Menu.


There are two panels that are displayed. The first contains User details, see the following example for an explanation of fields:

Users

Description

Android

Android clients activated (only phones are supported).

BlackBerry

BlackBerry clients activated.

iPad

iPad clients activated.

iPhone

iPhone clients activated.

Simulator

Clients using a simulator, such as iPad emulator on Macs.

Not Activated

New users that have been set up and have not activated.

Disabled

Users that have been disabled from accessing the iEnterprise Mobile™ application. For more information on disabling users, see Disabling Users

CAD Response Waiting

Indicates that a configuration file (CAD) file was sent to the device, but has not yet been received.

Not Responding

Number of users with Not Responding status. To enable administrators to monitor usage, users are marked as inactive if they have failed to connect to the iEnterprise Mobile server recently. The period after which users are marked as inactive is set using the user.retentionperiod.days system key. The value entered is in days. For information on changing system keys, see Configuring System Keys

Total

Total number of clients activated.

The second panel displays information relating to the number of modules that have been configured. Includes details of the number of records held within each module and the number of records that are undelivered.