Viewing the log file online

Only the current log may be viewed online by clicking the 'Read' button. Once a log has reached its maximum size, it will be saved and a new log entry begun.

  • You may enter a number in the field next to the 'Read' button to determine how many lines are displayed when reading the active log.
  • The search bar may be used to search the selected log(s) for specific terms, such as "Fatal", a device PIN, or specific user login ID. This is especially helpful in troubleshooting.
  • You can also do a count of the results.  The count value will return based on the log that the search term is first found in
  • Once stored, a log will display a 'Download' button for saving the log to your local machine for viewing.

As part of the HandleOldLogsAndRecordsJob scheduled job, the log files are zipped. This allows us to store more logs, for a longer period.