If there have been major changes to the configuration of a device, for example if new fields have been added or if download rules have changed, it may be necessary to send a new CAD (or resend a previous one) or perform an Initi Load.
Using the Init Load will both clear data and load the Swift MEAP™ client with a set of current data per download rules.
Use the following procedure to clear a device and perform an initial load from the Users page:
- Select the check box next to each user that you want to load recently changed data to.
- Move the cursor over Data Load button, then select Init Load.
- Click Yes when prompted for confirmation to send the request to a device.
The user can choose whether to start the process immediately by selecting Yes or delay the process by choosing Snooze. The snooze function allows users to start the clear and initial load process when it is convenient to them.
If a user has chosen the Snooze option and then later wishes to start the update, they can do so by using the following procedure:
- In Swift MEAP™ on the iPad, click on the icon in icon in the top left corner to enter the Settings menu. Note: the icon may have been changed in your application:
- Select the Clear and Initiaload now option. The time that the snooze period expires is also displayed.
- The maximum time that a user can snooze the update for is defined in the clearAndLoad.Snooze.interval system key. Once this time expires, the device will automatically be cleared and the reload process will begin without prompting the user.
For more information on modifying system keys, see Configuring System Keys.