The Helpdesk Module is used to store service tickets. Depending on your organization's industry, this can be used as a source for users to enter customer complaints, issues or requests, as well as be used for internal troubleshooting.
A notification work-flow can be setup by using the emailing action of the Record Automation. This automation can be setup to send automated emails to involved individuals or set field values.
Related Pages
| Filter by label (Content by label) | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Search this Product
| Live Search | ||||||||
|---|---|---|---|---|---|---|---|---|
|