New users are automatically added to the Users page once activation has been completed on the client device. During the activation process, a user must enter an activation email address which is matched with the device PIN, and each email address may have 2 PINs associated to it.
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- The address should be unique and in the format username@domain.com.
- The domain must match the one registered with iEnterprises or activation will fail.
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It is recommended that you stick to a naming process to aid in the management of users. Users can use their company email addresses if the domain matches the one registered with iEnterprises. Alternatively, users may use firstname.lastname@domain.com
A device can only have one user account associated to it. Existing users must be removed from a device before a new user can activate. For more information on removing users, see Removing Users.
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