When a user have been given the privilege to access the application, your Empower CRM administrator will provide the user with a password.
For security reasons, you should change this password to another one as only you know. Ensure that you choose a password that is easy for you to remember, but difficult for another person to guess. You can change your password at any time. It is better to change your password occasionally.
Changing your Password
Empower users can change their passwords by clicking on the Preferences link on the Navigation tab.
Step | Action | Comment |
1. | Click Preferences from the Top Pane to open the User Setup screen. | Clicking the Name also opens the user form. |
2. | Click on Setup User > Change Password from the Settings pane on the left. | User name cannot be changed. |
3. | Enter current password into Old Password field | You cannot change the password if this validates wrong. |
4. | Enter New Password |  |
5. | Enter new password again on the Verify New Passwordfield | |
6. | Click on Save | A Confirmation screen will display. |