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Here are some tips to get you started.  More details are found on each link.

1Install the Gmail Add-on (if you haven't already)

2Authorize the iEnterprise Email Connector for Gmail® (login to your CRM)

3

Open an email and see sender details

.  Login to your CRM* (use your username and passwords - and some other specific URL to your CRM* may be asked)

4.  On outlook, open an email. Sender details display (if sender is already a contact/lead on your CRM*)

If there is an open Opportunity/Case and other related objects for this sender,

it

they will also be displayed.

4

5.  Open the Contact/Leads forms to see more details directly from your mailbox

5

.

  Go to Billing Page to sign-up for a Free trial to unlock Licensed Required features

6.  Associate your Emails (add) to contacts or leads on your CRM*

7.  If sender is not found, Add sender as a contacts or leads to your CRM

(if not found)
panel

*

8.  You may also want to Link the email to other records.

9.  View Social Media profiles of the sender, if desired.

10.  7-day Free Trial is initially offered then it goes back to the free version with limited features. 

11.  To keep using all the features without interruptions, go to Billing Page to Purchase the Unlimited Version.


Info
titleCurrently supporting CRM*


  • iEnterprise CRM
  • Salesforce.com®
  • Dynamics 365®
  • SugarCRM®
  • Zoho CRM®
  • Netsuite **

** Connector for Outlook and Netsuite may have differences in some of the features and UI. 



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