Welcome!


This page lists some of the most common inquiries you might have about the product from installation to actual use in your business activities.


Frequently Asked Questions



The application supports Import from back-end data sources specifically, Salesforce.com, MS Dynamics and QuickBooks. 

Data in .csv file format can also be uploaded.


There is a mobile version of the application which can be downloaded from the app store as well as a Mac Application.


iCRM can be used by 2 active users in addition to the Administrator


iCRM is multi-lingual.  The languages included by default, besides English, are French, German, Spanish and Italian.

You may also change the default translation per preference.


You can build email-merge template that you can use for mass mailing.

There is an embedded HTML editor with basic formatting tools to layout your template.  For more complicated formating, iCRM also support using an attached HTML file.


We have a suite of Email Connectors that can be used to integrate your email and track them as activities on iCRM.

The email clients supported are Gmail, IBM Notes and MS Outlook.







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