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Problem

Customer has downloaded the extension from the install from Salesforce or Chrome web store.  How to check if the connector is successfully installed.

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After the customer has gone through the installation and authorization steps -  /wiki/spaces/GMC/pages/211037 the GMC sidebar should show.

Follow this link to familiarize yourself with how to navigate the sidebar - /wiki/spaces/GMC/pages/211022.

1.  The quick thing to check is to click on the Settings icon 

2.  The button "Account Information" displays on the panel.

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4.  This verifies that you have successfully logged-in to your CRM.


Follow this link to get you started with using the connector - /wiki/spaces/GMC/pages/211071.

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